BNA Systems (The company)
Posted November 28, 2006on:
BNA Systems is a company owned and managed by myself. My partner is also very much involed as she is the Head accounts manager.
The company was formed in November 2006 and provides web hosting solutions on the Linux platform. Our web and application servers are or will be all hosted in a UK Datacentre (we are currently looking into Telehouse, London) this provides blisteringly fast connection speeds and is connected to the UK’s internet backbone.
Our aim is to provide a cheap but powerful web hosting solutions with our range of shared hosting solutions, managed application hosting and dedicated servers we are able to provide companies and indiviuals with an excelent service for a small fee. Over the next couple of years we plan to grow the company by purchasing rack mount servers and then installing and configuring Linux for the ultimate web hosting solution.
I will be the technical manager, dealing with all web servers, application and dedicated servers. Also providing email support for clients and making sure servers and backed up and monitoring of all server.
Nikki will be the Head of Accounts and therefore will be invoicing our clients and dealing with querys via email and keeping track of BNA Systems spending (Datacentre bills etc.)
When new clients open accounts with ourselves they will be given a Client Account Code, This will be issued by ISP Config and will look as follows ‘BNA0234’ we will have a database hosted on our intranet where Nikki will be able to log any querys that they have and will also provide infomation like invoices etc. Our client base will be stored on our internal server and will be powered by SQL. All employees will have access to this system, Employees will be able to find out infomation like package type, What server they are on, How much they are charged monthly, full contact details etc.
As soon as we have a new client sign-up we will then assign them to an account manager at present this will be Nikki, she will then email the client introducing herself etc. In the future when our client base gets bigger we will then get more account managers then when a new client comes on board, Nikki will allocate an account manager for the client it is then upto the account manager to email the client to introduce etc.